Grievance Redress Mechanism is part and parcel of any organisation.
In fact, the grievance redress mechanism of an organization is the gauge to measure its efficiency and effectiveness. On the basis of the grievances received, Department identifies the problem areas and then the grievances are forwarded to the concerned officials, who are dealing with that category area linked with the grievance for redress.
Please give details of your grievance with supporting documents to ala@thenationaltrust.in or contact at 011-43187804 or send your queries at-
Assistant Legal Advisor
The National Trust
16B, Bada Bazar, Old Rajinder Nagar, New Delhi-110060
This facility is available to our Registered Organisations (ROs) after login into Scheme Management System.